Terms of Service | Best Neighbor Home Services

Welcome to Best Neighbor Home Services

These Terms of Service govern your use of HVAC services provided by Best Neighbor Home Services in North Texas. By scheduling service or purchasing our products, you agree to these terms.

Service Coverage Areas

We provide HVAC services throughout North Texas, including:

• McKinney
• Allen
• Frisco
• Sherman
• Greenville
• Plano

Service availability may vary by location. Contact us to confirm service in your area.

Operating Hours

Our service hours are:

• Monday-Saturday: 24 Hours (24/6 Service)
• Sunday: Closed
• Emergency Service: Available 24 hours, Monday through Saturday

Service Fees & Payments

• Service Fee: $90.90 (Waived with repair)
• Emergency Service: No additional after-hours charges
• Accepted Payment Methods: Cash, Credit Cards, Financing
• Financing Options: 0% APR available through Wells Fargo

Membership Plans

Available membership tiers:

• New Neighbor Plan: Included with new HVAC installation
• Bargain Plan: $10.99/month
• Easy Plan: $13.49/month
• Signature Plan: $17.99/month
• Total Plan: $19.99/month

Membership benefits and terms are subject to change with notice.

Warranties & Guarantees

• Lifetime Repair Guarantee (with limited exceptions)
• 12-Month Diagnosis Guarantee
• 10-Year Parts & Labor Warranty on New Installations
• Smart Maintenance System Warranty

Cancellation & Rescheduling

Please provide 24-hour notice for appointment cancellations. Emergency services may have different terms.